Last Updates: 8 December 2022

Introduction

Cypher Stack LLC (“Cypher Stack”, “Company”, or “We”) policy is to respect and protect the privacy of the users of our App. We collect only minimal information and data to understand our customers and tailor our services to better serve them.

This policy describes the types of information we may collect from you or that you may provide when you use the App (our “App”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

It does not apply to information collected by:

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you have the choice to not use the App. By accessing or using this App, you agree to this privacy policy. This policy may change from time to time. Your continued use of this App after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Definitions

“App” means any software program provided by the Company, downloaded by You on any electronic device, including but not limited to Cypher Stack.

“Device” means any device that can access the App, such as a cell phone or tablet device.

“Node” means a server on a supported cryptocurrency network which transmits data to your App for processing and synchronization, and to which your Device transmits transactions which you would like to submit to the supported cryptocurrency networks. This includes EpicPost.

“Cypher Stack Nodes” refers to the set of cryptocurrency Nodes operated and maintained by Cypher Stack LLC.

“Service” refers to the App.

“Third-party Service” refers to any service integrated into the App. This includes but is not limited to CoinGecko.

“Usage Data” refers to data collected automatically about your usage of an App.

“You” means the individual, group, corporation, or any other entity accessing or using the Service.

Information We Never Receive Nor Collect

Usage Data (including the date and time at which you use an application, the duration of using it, and other ‘metadata’) is NOT collected by Cypher Stack through the usage of the App. Cypher Stack has no reason to care about any aspect of your continued usage of our App. We believe that this data is your own property and that we have no right to collect it.

Data relating to your funds, and their security and privacy, remains on your device at ALL times. Your private keys and their associated view keys, seeds, backup files, and wallet passcode are your own responsibility. This data is not received, collected, or stored by Cypher Stack at any time, for any reason.

Information We May Receive But Do Not Retain or Retain Temporarily

We receive but do NOT store information from and about users of our App, including:

We receive this information:

This data is provided by connecting to the Nodes and price API maintained by Cypher Stack. You have the right to choose not to provide synchronization data to Cypher Stack by choosing a different Node. We provide a list of Nodes in the app that include our own and third party Nodes, or you can use your own Node (which we recommend).

Personal Data sent through the Cypher Stack Nodes is limited to your device’s IP address, the block height to which your wallet is synchronized, and any transactions or channels which you use our Node to submit to the supported cryptocurrency networks. Personal Data received by Cypher Stack in this manner is not stored for any length of time, and thus Cypher Stack is both unwilling to and incapable of sharing this data, or using it for any purpose beyond ensuring your appropriate connection to our Nodes.

If you decide to use a Node offered by any third party, some of which we include in our Apps, said third party will receive this Personal Data instead of Cypher Stack. We take no responsibility for the actions of any third-party Node offered within the Application. We recommend connecting to your own Node to limit third party sharing of your Personal Information.

Information We May Receive and Retain Temporarily

We receive but only store information temporarily for the following:

We maintain default server logs from our servers for 3 days so that we can detect error and crashes and any failures. These logs may contain your device IP’s address, but these aren’t linked to your activity on Cypher Stack’s Nodes. Logs that are older than 3 days are purged daily and are not retained.

We receive this information:

Information We May Receive and Retain

We maintain default logs on Cypher Stack Nodes for 3 days so that we can detect errors, crashes and any failures. Logs that are older than 3 days are purged daily and are not retained.

These logs may contain your device IP’s address. Your device IP’s address is compared against a locally hosted geolocation database to identify its country of origin and then purged immediately so that your device IP address is not logged, only aggregated data sorted by country. We use this information to understand where our customers are from and to improve localization and marketing efforts. We do not share this information with any third parties.

We receive this information:

Information We May Collect About You and How We Collect It

We collect several types of information from and about users of our App, including information:

We collect this information:

Personal information is received by Cypher Stack ONLY in the event that you choose to provide it to us by voluntarily contacting Cypher Stack regarding support, questions or suggestions.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our App and its contents to you.

To contact you: In the event that you contact Cypher Stack first, we will use the Personal Data with which you provide us, to contact you by email, Telegram, Reddit, or any other means.

To manage your requests: To attend and manage your requests to us.

To ascertain where our App’s users are from on a country level so that we may prioritize localization efforts, marketing and the location of our Cypher Stack Nodes.

For any other purpose with your consent.

Transfer of Your Personal Data

Personal Data received by the Cypher Stack Nodes, or voluntarily submitted to Cypher Stack through e-mail, Telegram, Reddit, or any other method, may be transferred to computers located outside of your governmental jurisdiction, where the data protection laws may differ from yours. Your consent to this Privacy Policy, and your submission of such information, represents your agreement to this transfer.

Cypher Stack will take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organization or a country, unless there are adequate controls in place to protect the security of your data.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. For example, we may, from time to time, disclose the number of users who have downloaded our App.

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

We may also disclose your personal information:

Under certain circumstances, Cypher Stack may be required by authorities to disclose Personal Data which you voluntarily provide us, including your e-mail address, Telegram username, or Reddit username. WE STRONGLY RECOMMEND THAT YOU DO NOT TRANSMIT ANY PERSONALLY IDENTIFIABLE INFORMATION TO US VIA THESE OR ANY OTHER METHODS.

Data Security

You are responsible for your personal data, including all data related to the safety of your funds. You should take all appropriate action to protect this data. Cypher Stack cannot recover any data related to your funds in the event that you lose or give away this data. Cypher Stack strongly recommends that you take action to secure your funds, by writing down your seeds or keys, storing encrypted backups, and never sharing this information.

Cypher Stack undertakes any and all reasonable steps possible to secure any data that you voluntarily transmit to us. However, we cannot guarantee that any outside system used to transmit this data is entirely secure and, as such, we recommend that you exercise caution when voluntarily transmitting data to us.

In any situation, Cypher Stack takes no responsibility for interception of personal data by any outside individual, group, corporation, or institution. You should understand this and take any and all appropriate actions to secure your own data.

The App may contain links to other websites and/or integrations with Third-Party Services that are not operated by us. If you click on a third-party link or use such Third-Party Services, you will be directed to that third party’s site or have your request pushed through their APIs. We strongly advise you to review the Privacy Policy of every site or Third-Party Service you visit/use. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or Third-Party Services.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the App. The date the privacy policy was last revised is identified at the top of this document. You are responsible for periodically visiting our App and this privacy policy to check for any changes to our Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, you are encouraged to contact us by email at office@cypherstack.com.